Being that your products are hand made, please allow 7-14 business days before contacting us in regards to your order.
If you do not receive your order within this time frame please contact us as you will be eligible for a refund or a FREE gift of YOUR choosing.
ALL skin care products are NON REFUNDABLE.
When buying skin care, products are not guaranteed to work for you even if it has worked for someone else.
If a product does not work for you please contact us for further instruction. We will always find a way to take care of you. A refund for your purchase however, will not be an option.